Refund Policy
At GK’s Notes 2.0, we are committed to providing high-quality study materials and revision tools to support your PLAB 2 preparation. Since our products are digital and instantly accessible upon purchase, we maintain a clear refund policy outlined below.
1. Digital Product Policy
Once you purchase and access the Revision Pack, Notes, or any digital product, the content is delivered immediately. Therefore, as a general rule, we do not offer refunds for digital products once access has been granted.
2. Exceptions to This Policy
Refunds may be considered in the following exceptional situations:
- Duplicate payments (accidental multiple charges).
- Technical errors where you were charged but did not receive access.
- Mistaken purchase of the wrong plan (e.g., selecting the wrong duration), provided the refund is requested within 24 hours and no significant usage has occurred (e.g., downloading case bundles, accessing flashcards).
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Change of mind after accessing the content.
- Failure to use the product within your exam preparation timeline.
- Claiming dissatisfaction after significant usage (e.g., viewing multiple cases, accessing downloads, or using flashcards).
- Buying the product expecting features not advertised or not included.
4. Requesting a Refund
If you believe your situation qualifies for a refund under the exceptions listed above, please contact:
- Email: drgk@gksplab2.com
- Subject: Refund Request – [Your Order ID]
Provide details of your purchase and the reason for your refund request.
Refund requests will be reviewed within 3–5 business days, and a decision will be communicated via email.
5. Contact
For questions regarding this Refund Policy, contact us at:
- Email: drgk@gksplab2.com
- Website: www.gksplab2.com